We collect the various Personal Information listed below from a variety of sources, such as: directly from you, government entities, operating systems and platforms, internet service providers, publicly available resources, service providers (including data analytics providers), advertisements, social networks, business partners and other third parties. Types of Personal Information that we may collect include:
|Contact information ||Your name, phone number, fax number, email address, and postal address. Depending on the information that you provide to us, this may be your personal or work contact information.|
|Account Credentials||If you choose to create an account with us, we collect your username, password, and any other information necessary to access your account with us.|
|Social media information||We collect your username, picture, and other information that you chose to display on your social media profile when you choose to interact with us or our service providers via social media channels.|
|Financial information||Tax identification number, billing address, and bank account information if you choose to pay for Services through ACH or similar means. We or our third-party billing and payment processing providers collect this information directly from you to support and process our billing function. We use third-party payment processors to collect and process payments made via credit card.|
|Employment information||Your job title and role, company name, associated industry, and business contact information|
|Audio or visual information||Audio recordings of your conversations with us or our service providers in connection with your customer service or business inquiries. We may also have access to video snippets of your web-based browsing activity on our Services. This information is collected from you using cookies and web tracking technologies. You may also have the option to upload a picture of yourself to your account that you create with us.|
|Commercial information||We collect information about the products and services you may have purchased or may be interested in, including those offered by other businesses. This information is collected from you using cookies and web tracking technologies.|
|Internet or other similar network activity||Audio recordings of your conversations with us or our service providers in connection with your customer service or business inquiries. We may also have access to video snippets of your web-based browsing activity on our Services. This information is collected from you using cookies and web tracking technologies. You may also have the option to upload a picture of yourself to the account that you create with us.|
|Geolocation data||We collect geolocation information, which may include precise geolocation.|
Use of Personal Information
We process your Personal Information for the following lawful reasons:
- to fulfill a contract, or to take steps in connection with fulfilling a contract.
- to comply with the law and our legal obligations, including in response to requests by government or law enforcement authorities investigating.
- to conduct our business and pursue our legitimate interests, in particular:
- to provide the Services you have requested and respond to any comments or complaints you may send us.
- to help us maintain, monitor, personalize, improve, and protect the Services, both online and offline, as well as to develop new products and services.
- to investigate any complaints received from you or from others, about the Services.
- where you give us consent:
- we will send you direct marketing in relation to our relevant products and services, or other products and services provided by us, our affiliates, or business partners; and
- we will use the Personal Information you provide for the purpose we explain to you at the time we ask for your consent.
Where required under applicable law, we carry out a balancing exercise to ensure that our data processing is based on our or a third party’s legitimate interests and that such legitimate interest does not override your interests, fundamental rights, or freedoms.
We may use aggregated information and de-identified information, which is not Personal Information, without restriction.
We retain your Personal Information for as long as reasonably necessary for the purpose(s) for which it was collected or otherwise processed unless a longer retention period is required or permitted under applicable law.
Our Services do not sell products or services for purchase by children, and we do not knowingly solicit or collect personal information from children. Our Services are not targeted to nor intended for children. If you are under the age of 18 (or a minor in the jurisdiction in which you are accessing our websites), you may only use our websites with the appropriate permission of a parent or guardian. In all cases, if you are under the age of 16, do not use or provide any Personal Information through our Services. If you believe that we have collected information about or from a child under the age of 16, please contact us using the details in the “How to Contact Us” section below so that we may take appropriate steps to delete such information.